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ALB - Sales Support Rep in Aurora at Albert's

Date Posted: 12/5/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Aurora
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    12/5/2018

Job Description

POSITION PURPOSE 

Assist with overall support of the Sales Team with customer inquiries, cold calling and order data entry.

 

EEO/VETERANS/DISABLED

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

  • Perform various data entry, such as entering customer dales orders.
  • Work closely with Quality Control, Transportation, Accounting and Purchasing to ensure customer satisfaction on all levels.
  • Answer and handle or route incoming calls.
  • Take on new customer assignments as needed.
  • Assist in cold calling on new potential institutional, mass market and natural food customers.
  • Assist in calling accounts for order placement.
  • Assist with daily office functions: sorting, filing, copying, mass mailings, phones, mail distribution, etc.
  • Perform duties in accordance with HACCP and Safe Quality Food (SQF) policies and procedures, as appropriate for location.
  • Follow all policies and procedures outlined in the Albert’s Recall Plan.
  • Perform all duties and responsibilities in an ethical manner and in accordance with Company policies.
  • Perform other duties and projects as assigned by management.

Job Requirements

QUALIFICATIONS:

Education/Certification:

  • High School diploma or equivalent required

 Experience:

  • Minimum of 1 year experience in an office, administrative and/or sales setting
  • System Implementation preferred

Knowledge:

  • Proficiency in MC Outlook, Word, Excel required
  • English/Spanish bi-lingual skills a plus

Skills/Abilities:

  • Strong customer focus with professional demeanor
  • Self-motivated and multi-task focused
  • Strong organizational and multi-tasking skills with ability to work effectively in a fast-paced environment, under pressure and remain flexible
  • Able to set priorities and meet deadlines while accomplishing team objectives
  • Good attention to detail and accuracy with figures
  • Able to resolve issues appropriately and in a timely manner
  • Able to develop and maintain effective, positive internal/external working relationships with a diverse group of individuals; a team player
  • Good verbal/written communication skills

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