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Sales Analyst - Whole Foods Market Team in Austin at United Natural Foods, Inc.

Date Posted: 12/7/2018

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Job Description


The Sales Analyst is a national position responsible for reporting, data mining, data analysis and project support for the Sales team as well as the customer.  Has a direct relationship with the customer’s business, data, and IT teams and works with any internal business partners involved in managing, determining, and maintaining data, in order to support the customer’s utilization of company data.   Provides recurring reports and develops ad hoc reports needed to monitor company and customer businesses.  Analyzes data, prepares and presents results in order to identify and/or resolve business problems as well as drive business actions in often-critical areas.  Develops processes and technological tools, identifies technological and data-driven solutions, and leads or participates in the development of and execution of IT-related projects such as new report development and system enhancements/fixes to meet company and customer goals.  The nature of the work is highly analytical and organized.



  • Serves as a resource for Sales, and other UNFI departments with internal and external customer requests for reports, presentations, analysis and process mapping, including system operation and general technology
  • Evaluates data using Access, Excel and other tools to identify root causes and possible solutions to company and customer business issues and to support business project and change needs; sources and manipulates data from company and customer. 
  • Guides on pros and cons of possible solutions, recommends business process changes, and develops metrics.
  • Schedules, prepares and distributes recurring and ad hoc reports required by Sales and the customer to answer one-time questions, satisfy continuous monitoring needs, satisfy or monitor contract compliance, supplement company fill rate reporting, identify sales increase and expense decrease opportunities, and guide sales and account management decisions.
  • Provides direct support to the customer’s data and IT teams to research and resolve issues with transmitted company data, especially cost and product data.
  • Submits IT Service Requests to automate ad hoc reports, enhance system functionality, and fix system issues; designs and performs high-quality and accurate user-acceptance testing; approves developed solution for install.

Job Requirements



  • Bachelor’s degree preferred     

Experience Required:

  • 3-5 years experience
  • System implementation experience is preferred 

Required Knowledge:         

  • Advanced Microsoft Excel and Access
  • Working to intermediate knowledge of Microsoft Word, PowerPoint, SharePoint, SQL
  • Advanced mathematical understanding and calculation ability
  • Familiarity with UNFI Datamart and Microsoft Reporting Service is a plus



  • Root cause analysis, solution research and development, modeling of change options and recommendations
  • Situational evaluation leading to presentation of alternatives or changed perspective when appropriate 
  • Compilation and presentation of data and analysis results in professional and concise formats that inform and drive leadership decisions
  • Advanced utilization of technology, advance and support team use of technology to increase efficiency, support and improve team members’ skill levels in technological and analytical contexts
  • Independently develop and conduct project plans to reach given goals

Excellent interpersonal, communication, analytical and organizational skills


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