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Whole Foods Market Account Manager - must be located in the Mid Atlantic WFM region in Rockville at United Natural Foods, Inc.

Date Posted: 4/16/2018

Job Snapshot

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Job Description

Power to the people!

United Natural Foods, Inc. (UNFI) is looking for a Account Manager to join our Sales team in the area in proximity to Rockville, MD. The Account Manager will be a key part of our Sales organization, creating partnering relationships of trust, integrity, customer satisfaction and loyalty with the Whole Foods Market account.

Who We Are

Do you want to be a part of a mission that matters? At UNFI, our purpose is to connect farms to families by delivering more organic and natural food to more plates across North America because everyone deserves to have healthier food options. We discover what’s next by building new ideas and possibilities that drive the industry forward. We are pioneers who every day deliver new choices that shape the foodscape.

We are the industry leader in the wholesale distribution of natural and organic foods and products, giving families access to healthier options throughout the US and Canada. With 43,000 customer locations and 10,000 employees, you will work for a national, Fortune 300 corporation with an exciting history of growth and expansion.

We believe that:

  • Freedom of food choice matters
  • Discovering what’s next keeps us vital
  • We’re not afraid to get our hands dirty
  • We’re here to connect food, people and the planet
  • New routes can take us anywhere
  • Scale drives our ability to positively impact lives
  • There is no limit to fresh ideas
  • Sustainability is our responsibility


A Bit About You…

  • You wake up in the morning with a passion to make a difference
  • You have a proven track record of meeting and exceeding customer expectations
  • You are curious, open to feedback and eager to learn
  • You are comfortable in a highly open, dynamic and collaborative company culture
  • You have demonstrated the ability be a critical thinker and have strong problem solving skills.

Key Job Functions:

Responsible for being the main point of contact and supporting specific regions of Whole Foods Market (WFM). Heavily involved in resolution of day to day issues involving servicing WFM. Manage, direct, and coordinate all sales plans and programs. Create partnering relationships of trust, integrity, customer satisfaction and loyalty. Oversee development of the accounts and meeting the customer’s needs. Create partnerships with vendors, brokers and other trade partners. Execute existing sales plans and goals designed to increase sales, profits, and market share and to minimize expenses. Provide recommendations to increase sales and profits.  Ensure professional business relations exist with customers and their needs are met.

  • Work closely with all UNFI departments to ensure the Region’s needs are being met, regarding fill rates, promotions, on-time delivery, order quality, etc.
    • Ensure requests, needs, and questions are promptly resolved. Follow-up on all notices for action and new opportunities.
    • Coordinate necessary meetings and communication, both internal and external, to address any issues relating to servicing the Regions.
    • Provide recommendations regarding improvements in sales and service delivery, programs, and procedures.
    • Ensure WFM Regional team & stores are aware of UNFI processes, policies and procedures, and other information relevant to the business.
    • Exceed customer expectations.
  • Coordinate planning and ensure implementation of effective sales programs and policies.
    • Assist Senior Management with long and short-term sales strategies.
    • Ensure sales plans complement and support established Company-wide goals.
    • Ensure sales goals are met or exceeded.
  • Research and evaluate current and potential sales opportunities. Develop recommendations.
    • Identify opportunities to gain business from other distributors and develop plans for doing so.
  • Assist with forecasting of Forecast profit and volume growth and related goals.
    • Assist in preparing sales budget by sharing knowledge of region and market dynamics.
  • Responsible for establishing and maintaining professional business relations with customers, vendors, and trade contacts.
    • Ensure sales process is professional and effective.
    • Represent the Company at trade functions.
    • Ensure the Company's professional reputation is maintained.
    • Maintain awareness of the Company's competitive position, industry trends, and the changing business environment.
  • Performs other job duties as required.


Job Requirements



  • Bachelor’s degree in marketing or business management (or a related field) or equivalent experience preferred


  • Minimum of five years of sales experience preferred.
  • Experience in developing and carrying out business plan and/or sales plans
  • System Implementation Preferred


  • Knowledge of Company products
  • Understanding of sales forecasting, programs, promotions and related techniques
  • Familiarity with Whole Foods Markets
  • Proficiency in Microsoft Office Suite


  • Strong leadership abilities
  • Proven track record of meeting and exceeding customer expectations
  • Excellent communication, negotiation, and presentation skills
  • Ability to interact at all levels of business
  • Able to manage and coordinate projects